FAQs

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Where do you deliver?
Hanadi's Jewelry delivers worldwide, shipments are processed in one of our branches in Jordan, Palestine, and UAE.
Do you have extra delivery charge?
Delivery inside Jordan between 3-5 JDs
Delivery inside UAE 20 AED
International Shipping 60 AED = 16$
How long does it take for my order to be delivered?
We at Hanadi's Jewelry aim to offer you the best quick service; Duration of delivery to:
- Jordan: from 3-4 working days
- UAE: from 5-7 working days
- Palestine: 7-10 working days
- Other countries: 7-10 days by DHL Express
What is the difference between the shipping fees and COD fees?
COD (Cash on Delivery): It's a payment method we offer to our customers in Jordan, Palestine, and UAE. Where the cash is only collected upon delivery. Shipping Fees: They are fees imposed by couriers we deal with to deliver orders to our amazing customers
What could cause delay in shipment?
We at Hanadi's Jewelry make sure that the shipment is always received on time, however, we could face some uncontrollable logistical issues with our courier partners.
What if I had other concerns?
Our customers are our priority. You are welcome to inquire at any time you wish, and we are gladly here to assist you with whatever you have in mind.
For inquiries:
- Email us at [email protected]
- Call us on: UAE:+971501173236/Jordan:+962796462453